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How to file a Customer Support Ticket

CreamCream
Riders of Icarus Rep: 21,550
Posts: 3,486
Forum Moderator, Council Member
edited April 27 in Tech Support
Hi,

Please note that we have a Customer Support portal, wherein you can file a help ticket with our Customer Support staff. This is located at the following link: https://support-icarus.nexon.net/hc/en-us

Please always try to be as specific as possible when it comes to any error you're running into, and you should always include your in-game name, your Nexon.net account, and your PC specs if possible, in addition to your issue.

Thank you.

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