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Can't connect to the Raken

BukaBuka
Riders of Icarus Rep: 300
Posts: 7
Member
edited May 31 in Tech Support
Can't connect to the Raken server (white screen after choose Raken server) but i can connect to Koroshimo , Akaldus, Velzeroth servers. Some days ago all was ok. Help, please!

Comments

  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 1
    5 days i cant play..... prem/// money///time//// omgggggg
  • CreamCream
    Riders of Icarus Rep: 21,550
    Posts: 3,486
    Forum Moderator, Council Member
    edited June 1
    Hi,

    Did you submit a ticket to the CSC for assistance with the connection issue? If not follow this link; https://support-icarus.nexon.net/hc/en-us

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  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 1
    Hi,
    yep?But they dont stand, what happing....
  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 1
    Buka wrote: »
    Hi,
    yep,But they dont stand, what happing....

  • CreamCream
    Riders of Icarus Rep: 21,550
    Posts: 3,486
    Forum Moderator, Council Member
    edited June 2
    Since you are dealing with CSC already there is not much I can do from this end, however, you can actually provide detailed information of what is affecting you so we here at the forums can understand or at least try to help you.

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  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 2
    ...... Hmmmmm..... I play in Raken... Restart... I dont can play in Raken, Unable to connect to the game server OR white screen... technical support can transfer my character with all things to another server, and then the question can be closed
  • ArthanaxaArthanaxa
    Riders of Icarus Rep: 650
    Posts: 20
    Member
    edited June 4
    Have you tried to repair or reinstall the launcher or even the whole game?
  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 5
    Support: We sincerely apologize for the inconvenience this has caused. However, in order for us to properly assist you in this case, we would like you to send us a screen recording of the issue that are encountering when you attempt to connect to Raken, so we can analyze this further.
  • BukaBuka
    Riders of Icarus Rep: 300
    Posts: 7
    Member
    edited June 5
    BUUUUUUUT, white screen after choose Raken server/////