[ATTN NEW RIDERS] Please note that all new forum users have to be approved before posting. This process can take up to 24 hours, and we appreciate your patience.
In order to deal with this issue with a faster approach, we require from our community of Steam players to do the following steps so we do not have to wait for the normal channels that very well could extend the process greatly.
1) Find the GameGuard folder copy and zip it or just find the erl logs copy and zip
2) Send a ticket through support with the zip file or create a mediafire file and send it as an attachment with the ticket
3) If you are a discord user, you can DM GM/Kakesu the link to the medifire zip file (best faster solution)
* If you opt for this method (step 3) make sure to add you IGN and server to the GM or it will not be of use