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Phoebee

"Whenever I hear you calling my name, it seems like I'm drowning and can't help to go with the flow of your calling"

About

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Phoebee
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Member, Administrator
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655
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Posts
22
Birthday
November 21, 1994
Personal Quote
Work hard, Play hard :D
About Me
GM Phoebe

Riders of Icarus Rep

  • Official GM Names for sending Mail Warnings

    GrizzlyUK wrote: »
    I read this article a little earlier, though I did notice that the names for Koroshimo both miss the final "o":
    GM Phoebe Koroshim
    GM Kakesu Koroshim

    Is that intended due to character limitation or an oversight/spelling error? Figured I'd ask for clarification, just in case it is an error and Nexon hadn't noticed it yet! ;)

    Yes, it is intended. due to lack of characters :D haha
    GrizzlyUK
  • Watermelon Rabbini Spawn Event Issue

    Hello Riders,

    We've received several reports of the issue surrounding the Watermelon Rabbini Spawn Event not taking place in Hakain's Crossing. The team is aware of the situation and is investigating the issue. Don't worry, compensation will be provided and disclosed to the general public ASAP. Thank you for your patience and unending support!

    - ICARUS Team
    Greycia
  • [COMPLETED] Scheduled Maintenance - August 2, 2018

    zzFENRIRzz wrote: »
    Cream wrote: »
    @DabigWang

    The new maintenance post will be added soon but here is more information about the maintenance and the Awakened Torkai, Rider;

    http://icarus.nexon.net/en/news/article/34359/updated-scheduled-maintenance-august-10-2018

    ty ty ty ty!!! =)

    P.D The info say this:
    Awakened Torkai Aggression/Tame
    Fixed the aggression and taming of the Awakened Torkai. The aggression of the Awakened Torkai will depend on the players level

    If i remenber the package has/had a fated mark...that info about the aggression and tame... thats means that we can fail...? If the pack has a fated mark must be 100% success right?
    Cream wrote: »
    @zzFENRIRzz

    I will request details about this question, Rider!

    @Cream @zzFENRIRzz As for the Awakened Torkai Aggression/ Tame, the last time that the players bought the package and summoned the Awakened Torkai, they all are just one hit by the mount and received a lot of reports for that concern. Now, we have managed to change the aggression of the Awakened Torkai so that the low-level characters could tame the Torkai easily without getting killed by it (rather one hit them by the Mount). As for the Tame, the issue for that was when they summoned the Torkai it can't be selected nor select to tame so we have fixed it too. And yes, the package still have the 100% Fated Awakened Torkai Mark. There is no such thing as failing when using the Fated Mark and if you guys ever experienced Fail-to-tame using the Fated Mark that will be a bug.

    Hope that I explained it very well
    zzFENRIRzz
  • August Summer Event!

    GrizzlyUK wrote: »
    Phoebee wrote: »
    As for the watermelon slices, we have repeatedly tested it in the game and it gives us the same result. NO ISSUE. still, we are not giving up searching for the cause of the players that are not getting the watermelon slice when they logged in. Also, the login event for watermelon slice will end till August 14. Web post will be updated soon.
    At what times are you testing? For each of my three characters who have missed out on the Watermelon Slicex100 I logged each of them in-game after 22:00 UTC but BEFORE 23:00 UTC, despite the announced "Stay login during this hours 19:00 UTC to 23:00 UTC to receive a Watermelon Slice x100 as a reward from August 1 to August 14". So I now have one character who has missed out on the reward once and another character who has now missed out on the reward twice! Each of my other characters who logged in-game before 22:00 UTC each received the reward.

    Is there any other information that we could provide that might be helpfull?

    We are testing it from 19:00 UTC to 23:00 UTC and all of my characters even my co-GM receive the reward Watermelon slices. We are still investigating the cause but if you want to have the 100x Watermelon that you have missed out, you can always file a ticket to our support team. They will also conduct their own investigation with regards to the time that you login and if they see you logged in the right time they will compensate you the x100 watermelon slice.


    @Cream The summer event will end August 23rd. We have extended it. Original date end should be Aug 15.
    Cream
  • August Summer Event!

    GrizzlyUK wrote: »
    Phoebee wrote: »
    zzFENRIRzz wrote: »
    GrizzlyUK wrote: »
    Figured it might be a good idea to give everyone a heads-up that the Hot Time Event appears to be ending an hour earlier than the announced "Stay login during this hours 19:00 UTC to 23:00 UTC to receive a Watermelon Slice x100 as a reward from August 1 to August 14" as I have now logged in on two seperate evenings shortly after 22:00 UTC to receive no reward! :(

    Same for me... no rewards with any char.... since August 2....nothing...

    Do you guys still experience the same issue?

    First time it happened to one of my characters was on August 2nd, 2018. I have 7 characters so I was in the process of logging each character in-game. I did the exact same routine with each character: I logged in-game, claimed the Watermelon Slice x100 from Ellora's Storage and then completed the Daily Crafting Achievement followed by completing 4 of the available quests from NPC Haley (Summer Banquet; Hakain's Crossing Repairs; Ingredients for the Summer Banquet and Watermelon Delivery). I did that with 6 characters with no problems, but when I logged my 7th character in-game Ellora's Storage was empty, NO Watermelon Slice x100 so I checked the in-game and it was showing 22:22 UTC.

    It then happened again on August 4th, 2018. Knowing that there appeared to be a problem with the daily event ending an hour earlier than announced I was logging each of my characters in-game to claim the Watermelon Slice x100 from Ellora's Storage on each character. Unfortunately just before I logged out on my 5th character I was distracted with real life events for a short time, so by the time I returned to log my 6th character in-game it was 22:14 UTC and Ellora's Storage was empty, NO Watermelon Slice x100! Obviously when I logged my 7th character in-game after that the Ellora's Storage was empty, NO Watermelon Slice x100.

    I did create a thread in the Bug Reporting forum: [BUG] Hot Time Event and @Cream suggested that "those Riders that did not receive their x100 slices to please submit a ticket to support" so I also submitted a support ticket.

    So as to avoid this happening again I have been trying to get all 7 of my characters logged in-game to claim the the Watermelon Slice x100 from Ellora's Storage before 22:00 UTC, even though the announced time-frame is supposed to be 19:00 UTC to 23:00 UTC. It occured to me last night that maybe the event is actually starting an hour earlier as well as ending an hour earlier but I haven't had chance to test that out yet.

    Thank you for explaining the issue in detailed. We will also test this out for you and for the other riders that can't claim their watermelon slices x100. Also, I would like to ask, since you have mentioned that you have logged in all of your 6 characters. Are they in the same servers like

    2 in Baellas
    2 in teleo
    2 in raken

    Or are they distributed to all servers like

    1 in baellas
    1 in teleo
    1 in raken
    1 in koroshimo and so on?

    Will be great if you can clarify this one.
    GrizzlyUK